The City of Aiken, South Carolina
City of Aiken Staff
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For Your Information! The City of Aiken offices are open Monday thru Friday (Excluding holidays) between 8:10 A.M and 5:00 P.M.

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Water/Sewer Contact Information

Mailing address
PO Box 1177
Aiken, SC 29802

Hours of operation
Monday thru Friday
8:10AM to 5:00PM (Except holidays)

Water Billing & Service
(803) 642-7603

Water & Sewer Problems
(803) 642-7613

After-Hours Water Emergencies
(803) 642-7620

Water/Sewer Feedback










* Please note that ALL fields are required.

Online Water Cut On/Off Request

NOTE! 24 hour notice is required (48 hours if email is sent after 3:00 PM) for turn on or turn off to be sent to the field for completion. City personnel DO NOT complete these service orders on weekends or holidays.

Secure Entry  



Please provide your full name (First Middle Last)


Billing address (Where the recurring or last bill will be sent to)


Daytime phone number


Social Security Number


Service request type


Address to be serviced


Date of requested service


Are you a owner or renter?


Email address


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